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Evaluating Training Programs: The Four Levels Donald L Kirkpatrick
Publisher: Berrett-Koehler Publishers

San Francisco: Berrett-Koehler Publishers, Inc. Kirkpatrick's Revised Four Level Evaluation Model. His model is based on four interconnected levels. Kirkpatrick Evaluation model is one of the best known frameworks to classify areas of evaluation for training programs. I had an interesting discussion with Clark Quinn on using Kirkpatrick's model in learning processes other than courses. How do trainers evaluate whether training has been effective. Kirkpatrick's training evaluation model – the four levels of learning evaluation is a useful method of reviewing training and consultancy. Donald & Jim Kirkpatrick define level 3 evaluation as determining how much transfer of knowledge, skills and attitudes has occurred following a training programme – i.e. Donald Kirkpatrick's 1994 book 'Evaluating Training Programs' defined four levels of evaluation that he found necessary in determining the value and worth of training programs. Level One: Reaction; Level Two: Learning; Level Three: Behavior; Level Four: Results. Donald Kirkpatrick (2006) offers four levels of evaluation in his timeless book Evaluating Training Programs. Ideally, the learning objectives of a training program should be designed to meet the end-result, so to speak, of the program. Kirkpatrick Evaluation model has four levels, Reaction, Learning, Behaviour and Results. Questions should address all four levels of evaluation: level 1: participant reaction; level 2: learning; level 3: transfer; level 4: business results (Kirkpatrick model) 4. It discusses Kirkpatrick's Model for Summative Evaluation which has four levels. How has behaviour in the workplace changed as a consequence of Trainers will attempt to do the stuff they can control at levels 1 and 2, and may even attempt to demonstrate some links at level 4, but they fail to consider how effectively training is been transferred. Level One: Students' Reaction In this first level or step, students are asked to evaluate the training after completing the program.